✓ AYA TEKNOLOJİ
Professional service
ServicesAya Teknoloji ServicesSRV-TRAINING-1
User Training Session
Aya Teknoloji professional service
Oturum
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Define delivery by project scope, not product quantity
Aya Teknoloji services are scoped by stores, system complexity, data structure, field conditions and expected outcomes. They therefore do not use fixed unit-price or stock logic.
AVAILABLE ON REQUEST
Request a Quote
This item is not held in ready stock; current pricing and estimated delivery are confirmed through a quote.
✓ This is not a physical product. Scope, assumptions, deliverables, schedule and total service fee are confirmed in a proposal after review.
✓Scope-based proposal✓Defined deliverables✓Aya Teknoloji specialists
SERVICE SCOPE
How is User Training Session delivered?
Enable the team to run daily operations with confidence.
Training covers product data, templates, device binding, update tasks and basic monitoring through hands-on scenarios for the selected user roles.
- ✓A scope defined for the requirement
- ✓Explicit deliverables and assumptions in the proposal
- ✓Schedule and responsibilities agreed before work starts
The same service name does not mean the same effort.
Stores, users, devices, data sources and customisation change the total effort.
- →Starting point and target outcome
- →Customer and Aya Teknoloji responsibilities
- →Acceptance criteria and change boundary
DEFINE THE SERVICE
What information is needed before a proposal?
Share the variables that affect effort for a reliable price and schedule.
Current state
Describe the ZKONG environment, stores, devices and any existing integration.
Expected outcome
Define the installation, document, template or training output expected at completion.
Constraints
Timeline, site access, security policy, data quality and third-party dependencies affect the proposal.
Planned deliverables
Deliverables
- ✓Agenda by target role
- ✓Hands-on session in a live or sample environment
- ✓Basic operating notes and Q&A
- ✓Attendance and completion record
Customer inputs
- →Participant list and user roles
- →Training environment or accessible demo account
- →Priority scenarios supplied in advance
Standard exclusions
- —Custom software development training
- —Unlimited repeat sessions
- —Training on out-of-scope third-party applications
How is the service fee calculated?
The fee is quoted as a project total based on work packages, effort, field needs and third-party requirements.
Available on request
Request a Quote
This item is not held in ready stock; current pricing and estimated delivery are confirmed through a quote.
PROPOSAL STRUCTURE
What the proposal will state clearly
Scope and explicit exclusions
Deliverables and acceptance criteria
Customer and Aya Teknoloji responsibilities
Schedule, service fee and change process
SERVICE FLOW
From request to acceptance
A service starts with scope approval, not a quantity in a shopping cart.
Share the need and current state
Clarify scope in a short discovery call
Approve the proposal with deliverables, schedule and fee
Complete the work against acceptance criteria
BEFORE THE PROPOSAL
Frequently asked questions about professional services
Services follow a different buying flow from product orders.
Why can’t I add this service to the cart?＋
The fee is not fixed per device or unit. We quote a project total after confirming scope, deliverables, schedule and responsibilities.
Does requesting a proposal cost anything?＋
There is no charge for the initial review and proposal. If a separate technical discovery is required, we state that before it begins.
How is the service schedule set?＋
It depends on stores, devices, data readiness, field access, customer approvals and third-party dependencies.
AYA TEKNOLOJI SERVICES
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